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Job Title: Deputy Shift Leader – Engineering
Reports to: Engineering Services Manager
Main Purpose:
To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance, and extra works/emergencies in accordance with contract requirements on Electrical Services. The role includes acting as an Authorised Person HV when necessary.
Scope:
To focus on expected team behaviours to achieve significant results and outcomes for the business, maintaining a leading-edge status within the industry, and building a strong reputation with customers. Ensure adherence to Health and Safety at all times. Be responsive, cooperative, and achieve required tasks. Be part of a cohesive team providing high-level service to the client.
Key Responsibilities:
Compliance
- Perform PPM according to set schedules, ensuring engineering standards maximize operational effectiveness and reliability of plant and electrical systems.
- Adhere to engineering standards in compliance with Health and Safety at Work Act (HASAWA) requirements.
- Ensure onsite Quality Assurance procedures are followed and maintain accurate records/documentation for the electrical aspects of PPM and plant.
- Respond promptly and effectively to all electrically related reactive maintenance issues and help desk requests.
- Conduct technical surveys of services and systems, reporting findings to the Building Services Supervisor (BSS) and producing material cost lists for minor works.
General
- Coordinate initial actions for all client requests. Address customer inquiries and complaints, reporting actions taken to line management.
- Undertake follow-up actions to resolve situation circumstances as authorised.
- Participate actively in reviewing and implementing new techniques to enhance service to clients.
- Diagnose electrical faults related to PPM or Reactive maintenance of the site.
- Conduct minor installation work on services and systems.
- Repair and maintain lighting and distribution systems.
- Coordinate visiting specialist subcontractors for electrical aspects of PPM schedules and survey/accept new works by subcontractors.
- Perform duties in accordance with company procedures and client requirements to fulfil contractual obligations.
- Work with team members and other locations to establish contingency measures for full service availability during absences, providing cover at nearby sites as necessary.
- Undertake any required training to fulfil duties.
- Maintain test equipment and tools, ensuring they are fit for purpose at all times.
- Comply with instructions from BSS / CSM and undertake other duties as reasonably requested within your competence and experience.
Health, Safety & Environment
- Follow Safe System of Work in all required areas.
- Utilise the company’s reporting system for accidents and near misses.
- Oversee all maintenance contract activities, ensuring safety aspects comply with site procedures and requirements.
- Assist in auditing systems, making yourself available for external audits.
- Regularly review Risk Assessments and Method Statements for your activities.
- Ensure all issued PPE is maintained in good order, reporting deficiencies to BSS.
- Support the BSS / CSM in promoting a zero-accident culture.
Personal Profile:
Skills – Essential
- Experience in a similar banking environment with multi-site locations.
- Knowledge of a wide range of building service systems and equipment.
- Sound Electrical and Mechanical knowledge.
- Familiarity with current Health and Safety legislation related to safe working practices.
- City & Guilds Parts 1 and 2 (Electrical Installation 2360) or equivalent.
- 17th Edition Institute of Electrical Engineers (I.E.E) Registration or equivalent.
- Electrical Apprenticeship in the building maintenance industry.
- Experience with maintenance duties, including fault diagnosis and rectification.
- Experience with Electrical aspects of general building PPM schedules.
- Experience with electrical installation work, plus electrical testing and inspection.
Skills – Desirable
- City & Guilds Part 3 (Electrical Installation 2360) or equivalent.
- Experience with permits to work (Authorised Person Electrical – High Voltage).
- Experience with Building Management Systems.
- Experience in business-critical environments.
- PASMA/IPAF certified.
- Effective communication skills, both oral and IT.
- Experience with computer PPM management systems.
- Experience with Uninterrupted Power Supply (UPS).
- Supervisory experience for future development.
- Proactive approach.
Working Hours:
- Operation hours will follow the allocated shift pattern. Shift cover and additional overtime may be required but will comply with the Working Time Directive.
Mohammed Siddique