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Lead Mechanical Technician (LMech) Reporting to: Technical Services Supervisor (TSS)
Role Overview:
The Lead Mechanical Technician (LMech) is responsible for overseeing the safe and efficient execution of planned and reactive maintenance tasks, carried out by both in-house staff and subcontractors. This is a hands-on supervisory role, requiring participation in a shift rota as directed by the Technical Services Manager.
Key Responsibilities:
- TSS Support: Act as a deputy for the TSS when required.
- Emergency Response: Participate in emergency escalation procedures, including providing out-of-hours technical support.
- Professional Standards: Maintain the highest standards of professionalism within the team.
- Safety Compliance: Ensure all personnel, including contractors, follow safe working practices, utilizing Safe Systems of Work (RAMS, LOTO, etc.).
- Certification Maintenance: Retain current certifications and appointments as the site Authorised Person (AP) in the required disciplines.
- Resource Management: Allocate resources effectively to ensure timely completion of work orders in line with contractual and professional standards.
Operational Duties:
- Client Systems: Ensure client equipment and systems operate efficiently, escalating issues as needed to mitigate risks.
- Work Order Prioritization: Collaborate with the DigiHub/Helpdesk and end users to prioritize and coordinate repair needs.
- Fault Diagnosis: Diagnose and repair technical faults within your area of expertise.
- Quality Control: Ensure all technical activities, including subcontractor work, comply with Engineering Standards and industry best practices.
- Asset Management: Perform like-for-like asset replacements and oversee minor new works as directed.
- Stakeholder Engagement: Build and maintain strong professional relationships with clients, subcontractors, and team members, both on-site and remotely.
- Training and Development: Support the ongoing training and development of team members.
- Cost Efficiency: Consider cost-benefit factors in all tasks performed.
- Sustainability: Promote sustainability practices within technical services.
Reporting and Compliance:
- Reporting: Provide regular updates to the TSS on work order status, resource needs, and task progress.
- Standards Adherence: Ensure all team members comply with established Engineering Standards.
- Training: Complete all required training modules and achieve necessary competencies for the role.
Required Qualifications and Experience:
- Technical Expertise: NVQ Level 3 or equivalent qualification, preferably in a mechanical discipline.
- Experience: Minimum of 5 years of relevant experience.
- Technical Skills: Proficient in practical technical skills with up-to-date knowledge of engineering standards and best practices.
- Independent Working: Demonstrated ability to work independently in a technical maintenance environment.
- Health and Safety: Proven experience adhering to health and safety standards.
- IT Proficiency: Skilled in Microsoft Office applications and Computerised Maintenance Management Systems (CMMS).
- Self-Management: Strong ability to plan and manage workloads independently, ensuring deadlines are met.
Mohammed Siddique